Privacy

General

Our Privacy Policy is designed to tell you about our practices regarding the collection, use, and disclosure of information that you may provide via the www.proeon.co.uk website. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Ways that we collect information - Active collection

Some areas of this site require you to actively submit information in order for you to benefit from specific features (such as online services). You will be informed at each information collection point what information is required and what information is optional.

Some of this information may be personal (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).

We only collect such information when you choose to supply it to us.

Ways that we collect information - Passive collection

Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.

An IP address is a number assigned to your computer by your Internet Service Provider (ISP) so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer).

We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. On our website, we use cookies to track users' progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site.

Once you close your browser, our access to the cookie simply terminates. If you choose not to accept the cookie, this will not affect your access to the majority of information available on our website. However, you will not be able to make full use of our online services.
 

Web statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.
 

Disclosure

Except as otherwise stated, we may use information you provide via this site to improve the content of our site, to customise the site to your preferences, to communicate information to you (if you have requested it), for internal marketing and research purposes, and for the purposes specified in this Privacy Policy.

We will not disclose any information you provide via this site to any third parties except where :

• Such disclosures are necessary to fulfil our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
• Required by applicable laws, court orders, or government regulations (e.g. to prevent or detect crime).

Access to and correction of personal information

We will take all reasonable steps to update or correct personally identifiable information in our possession that you submit via this site.

You have a right to ask to see details of ant personal information that we hold about you. If you wish to do this, please write to us.

Security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998.

We take all reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. To do this, we use leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorised access to it.

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.
 

Links to other websites

This site may contain links or references to other websites. Please be aware that this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

Changes to this privacy policy

This Privacy Policy was last updated September 2004.